Privacy Policy
Your privacy matters to us at SparkDriftly
Information We Collect
At SparkDriftly, we collect information that helps us provide better budget compliance services to our users in Thailand. This includes personal data you provide directly to us and information we gather through your interactions with our platform. We're committed to transparency about what we collect and why.
- Personal identification information including name, email address, and phone number
- Financial data related to budget tracking and compliance monitoring
- Usage patterns and preferences within our platform
- Device information and IP addresses for security purposes
- Communication records when you contact our support team
- Professional information relevant to budget management roles
How We Use Your Information
Your information serves several important purposes in our budget compliance platform. We use personal data to create and maintain your account, provide personalized financial tracking services, and ensure compliance with Thai financial regulations. Our team analyzes usage patterns to improve platform functionality and user experience.
We also use your information to communicate important updates about our services, respond to your inquiries, and provide technical support. Security monitoring helps us protect your account from unauthorized access and maintain the integrity of financial data on our platform.
Important: We never sell your personal information to third parties or use your financial data for purposes beyond what's necessary to provide our budget compliance services.
Data Storage and Security
Your data is stored on secure servers with encryption both in transit and at rest. We implement multiple layers of security including access controls, regular security audits, and compliance with international data protection standards. Our infrastructure is designed to protect against unauthorized access, data breaches, and other security threats.
Financial information receives additional protection through specialized encryption protocols. We maintain backup systems to ensure data availability while implementing strict access controls that limit who can view your information within our organization.
Your Privacy Rights
Access and Review
You can request a copy of all personal information we hold about you, including how it's being used and who has access to it.
Correction and Updates
You have the right to correct inaccurate information or update your personal details at any time through your account settings.
Data Deletion
You can request deletion of your personal data, subject to legal requirements and legitimate business needs for data retention.
Processing Restrictions
You may request limitations on how we process your data while maintaining access to essential platform features.
Data Sharing and Third Parties
We share your information only when necessary to provide our services or comply with legal requirements. This includes trusted service providers who help us operate our platform, such as cloud hosting services and payment processors. All third-party partners are required to maintain the same level of data protection that we provide.
We may share anonymized, aggregated data for research or business development purposes, but this information cannot be traced back to individual users. In cases where we're legally required to disclose information, we'll notify you unless prohibited by law.
Cookies and Tracking
Our platform uses cookies and similar technologies to enhance your experience and provide essential functionality. Essential cookies are necessary for platform operation, while optional cookies help us understand usage patterns and improve our services. You can control cookie preferences through your browser settings.
We don't use cookies for advertising purposes or share cookie data with advertising networks. Our tracking focuses solely on improving platform functionality and user experience within budget compliance features.
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Account information is typically retained for the duration of your active account plus seven years to meet financial record-keeping requirements in Thailand.
When you close your account, we begin our data deletion process, though some information may be retained longer for legal compliance or legitimate business purposes. We regularly review our data retention practices to ensure we're not keeping information longer than necessary.
International Transfers
While our primary operations are based in Thailand, some data processing may occur in other countries where our service providers operate. We ensure all international data transfers meet appropriate safeguards and protection standards equivalent to Thai data protection laws.
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We'll notify you of significant changes through email or prominent notices on our platform. Continued use of our services after policy updates indicates your acceptance of the revised terms.
Privacy Questions?
Email: [email protected]
Phone: +6623180625
Address: 28 ถนนสนามบินเก่า สุเทพ เมือง
Chiang Mai 50200, Thailand
Last updated: March 15, 2025